Shipping policy

We understand that customs fees can be frustrating, and we are sorry for any inconvenience.

To make your experience as smooth and enjoyable as possible, Petit détail now covers preparation and shipping fees for all orders to the European Union and Switzerland (excluding tracking options and gift pouches only orders).

You will receive a confirmation email within 24 to 72 business hours following your order. As a guideline, delivery times are generally 4 to 6 working days for shipments within the EU, and 2 to 4 working days for Switzerland (subject to additional delays due to public holidays, for example). 

For other countries, preparation and shipping costs are €9.00 for orders under €25.00, and €20.00 with tracking for orders of €25.00 or more. Delivery times will be confirmed by e-mail once your order has been processed.

Tracked shipping is available for destinations in the EU and Switzerland for €9.00. Tracked delivery is free of charge for all orders of €60.00 or more, simply by selecting the option at checkout.

All orders are shipped from Switzerland via Swiss Post.

Please note: Orders delivered outside Switzerland may be subject to taxes and customs duties payable by the recipient, in accordance with applicable European regulations.