General terms and conditions

Please note: Only the French original of these General Terms and Conditions of S Préchoux Carnaille Distribution is legally binding. The English translation is provided for information purposes only and has no legal force. By accepting these General Terms and Conditions, you automatically accept the French original.



The present general terms and conditions (hereinafter “GTC”) apply to all legal transactions made through the online shop (hereinafter referred to as “online shop”). The online shops is operated by S Préchoux Carnaille Distribution. 

S Préchoux Carnaille Distribution reserves the right to change these GTC at any time. The version of the GTC valid at the time of order placement applies and may not be changed unilaterally for the respective order. Adverse or conflicting terms of the customer will not be recognised.

The range of products and services available in the online shop (hereinafter “offer”) is valid for as long as they can be found through the search engine in the online shop and/or while stocks last.

 Large orders exceeding a standard amount may be refused without reason.



2.1 Product and price

Product images used for advertising, the online shop etc. are for illustration purposes only and are not binding.

Product information available through the online shop is compiled to be as customer-friendly as possible but is not binding. Information provided by the manufacturer (e.g. manufacturer warranty) applies, provided that it is valid in Switzerland.

All prices quoted are net, in Euro. S Préchoux Carnaille Distribution reserves the right to change prices of products and services at any time. The prices stated in the online shop at the time of order placement apply.

2.2 Availability and delivery times

S Préchoux Carnaille Distribution is committed to providing up-to-date and precise information on availability and delivery times in the online shop. However, production and delivery shortages in particular may cause delivery delays. Therefore, all information on availability and delivery times is subject to change.



Products and prices stated in the online shop are deemed to constitute offers. However, these offers are always subject to the inability to deliver or incorrect price quotations, both of which lead to contract cancellation.

A contract for products or services from S Préchoux Carnaille Distribution shall be deemed concluded with S Préchoux Carnaille Distribution as soon as an order has been placed by the customer in the online shop (hereinafter referred to as “contract”).

Customers are informed of their order placement by means of an automatically generated order confirmation by S Préchoux Carnaille Distribution, which is sent to the e-mail address provided by the customer. The receipt of the automatically generated order confirmation does not constitute a commitment that the product will be delivered. It solely notifies the customer that the placed order was received by the online shop and a contract was therefore concluded with S Préchoux Carnaille Distribution under condition of deliverability and correct price quotation.



Together with the confirmation, the customer is provided with a provisional delivery date.



Liability is based on the applicable legal provisions. However, in no event shall S Préchoux Carnaille Distribution be liable for (i) slight negligence, (ii) indirect and consequential damage and subsequent damage and loss of profit, (iii) unrealised savings, or (iv) damage resulting from delivery delay, or (v) any acts and omissions on the part of auxiliary persons of S Préchoux Carnaille Distribution, be this contractual or non-contractual.

Moreover, S Préchoux Carnaille Distribution is not liable for damage resulting from the following causes:

  • storage, setting or use of products that is improper, unlawful or contrary to contract;
  • use of incompatible spare parts or accessories (e.g. power supply);
  • failure to maintain and/or improper modification or repair of the products by our clients or a third party;
  • force majeure, particularly natural hazards, moisture, shock and impact etc. that are not caused by S Préchoux Carnaille Distribution or official orders.



S Préchoux Carnaille Distribution claims all payments for products and services purchased on the online shop directly from the customer.

Payment must be made in Euro or Swiss Francs.

Payment methods available to customers for the online shop are listed on the online shop.

The current fees can also be viewed under “Payment methods” and are given in detail in the ordering process.

When paying by credit card or other instant payment methods, the amount is debited at the time of order.



Order placement obliges the customer to accept the products and services. S Préchoux Carnaille Distribution may, at its own discretion, accept subsequent order changes or cancellations by the customer and invoice an inconvenience charge of 20% of the cancelled order value, but no less than 2,00€, as well as any value loss of the ordered products.



According to the conditions listed in the « Return policy », S Préchoux Carnaille Distribution grant the right to return ordered products within a maximum of 30 calendar days.



9.1 Data privacy protection

The « privacy statement » is an integral part of these GTC. By accepting these GTC, customers also agree to the privacy statement.

9.2 Partial invalidity

Should individual terms of these GTC be invalid or void, the validity of the other provisions of these GTC are not affected by this.

9.3 Place of jurisdiction and applicable law

All legal relations between S Préchoux Carnaille Distribution as well as between merchants and customers are subject to substantive Swiss law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

The following exclusive places of jurisdiction apply:

For any claims resulting from purchase contracts in which one party is S Préchoux Carnaille Distribution: For claims by consumers, the place of jurisdiction that applies is Zurich or the consumer’s place of residence. In any other case, the exclusive place of jurisdiction is Zurich.

9.4 Copyright notice

All rights to this online shop, particularly copyrights, are reserved by S Préchoux Carnaille Distribution.

All reproduction, distribution or other use is prohibited except with written permission from S Préchoux Carnaille Distribution.


S Préchoux Carnaille Distribution - CHE-179.507.328

Eggbühlstrasse 1, 8050 Zürich, Switzerland

contact (at)


Last updated: June 2023